Shawn Collins' Blog

Affiliate marketing and other stuff from Shawn Collins, co-founder of Affiliate Summit.

Affiliate Summit Sort of Started as a Spite Store

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In April 2003, I attended an affiliate marketing event on a cruise ship out of Miami. This was the third year it took place on a ship after an inaugural version on land.

Shawn Collins at the first Affiliate Summit

Over those years, I met Missy Ward at these events and became conference friends. While sitting at a bar on the ship in 2003, we realized we were both unhappy with the event’s direction.

We had provided much help to make it happen, and I was the top affiliate referring attendees. The last straw for me was when the organizer got up in front of the crowd and thanked me for telling him he wouldn’t have to pay me the many thousands of dollars I had earned through referrals because the numbers were tight for him to make the cruise happen.

I never had that discussion with him, and I was counting on the money as the sole provider for my expanding family (Kerri, baby #3, was due later that year).

I was furious, and he said he could do nothing about it because he didn’t have the money to pay me.

So anyway, Missy and I were chatting about it, and in the fog of many drinks, we decided we’d create a competing event that was bigger and better.

The one hitch was that we had neither the experience to start a conference nor any money to put into it, but we wanted to make it happen.

In May 2003, we chatted on the phone (one of fewer than a dozen we would have over the next couple of decades) and decided to make it happen.

On May 19, 2003, AffiliateSummit.com was registered. We didn’t have funds to incorporate, get a professionally designed site, etc. So, we did it all ourselves because we were ambitious and passed off.

Thinking back, it’s like the Curb Your Enthusiasm episode in 2020, where Larry David has a run-in with a guy who operates a coffee shop, and he decides to open a competing coffee shop next door.

The original plan was to do a cruise conference in 2004 to compete head-on, but I suggested we do a smaller, cheaper event in 2003 to get the name out there and build some momentum.

Affiliate Summit 2004 Promo

Our site was ugly, and we didn’t have a payment processor (we used my PayPal account), couldn’t afford to incorporate, and had no money to rent a space. But we were stubborn, and it was going to happen.

As it turned out, a friend mentioned that the marketing department at Baruch College, a few blocks from my office then, allowed people to run events in their space for free in exchange for allowing some of their marketing students to attend for free.

I reached out and struck a deal with them that included free A/V and everything – we just had to pay to bring in lunch for the attendees.

We decided to set a low price ($75 for the whole day, including lunch) and then called in favors to get friends to staff it, and our industry friends stepped up as sponsors and speakers.

Our little venture was immediately profitable, and people liked what we did. We were sold out a month before the conference.

Shawn Collins, Andy Rodriguez and Missy Ward

That first event was a big hit, and we rolled the success into the 2004 cruise. The people in the industry had shifted to our event, and the guy with the other event ended up canceling and screwing many other people out of money.

In the span of a year, he went from being the main event in the industry to going out of business. He topped out at around 200 attendees. At the end of our run, we were pushing about 8,000 in Las Vegas, and he is long gone from the industry.

There is a lesson in there for you… treat people with respect and honor your obligations, so you don’t get obliterated by a spite store.

The Long Goodbye from Home

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On January 30, 2020, I boarded Southwest flight 1713 from Las Vegas to Austin. I woke up with an empty feeling. I always got this feeling as an Affiliate Summit ended, and I knew it would be a while before I saw all of these people that I’ve come to know and love. I missed them already.

My last Affiliate Summit party

The night before, there was a beautiful sendoff at Toby Keith’s I Love This Bar & Grill with so many friends who became family in the time since Missy Ward and I started Affiliate Summit in 2003. My heart was full from that night, but there was a feeling of sadness as I thought about how some of these people wouldn’t be in NYC for Affiliate Summit East 2020.

It hit me that I may well never see some of these people again. But I found solace in knowing I would still see a bunch of others.

Well, that plan got COVID-19’d, didn’t it?

That expected closure after this 17-year journey wasn’t meant to be, and I still have a lot of unspent hugs to give out at some future time and location.

In the meantime, I smile about all of the shared struggles and successes and experiences across 50 Affiliate Summit events on three continents. The late nights and early mornings. I never did come down with “conference crud” like so many of you, unless it was just a really bad hangover all of this time.

Building Affiliate Summit with Missy and all of you was the best thing I’ve ever done. All of you! We certainly didn’t get here alone. We never could have. From the very start, there were great people helping us stuff bags, carry boxes, and spread the word.

So many people spoke and wrote words, shared ideas, stood with us, and supported us through all of these times. When competitors came after us; the Great Recession hit; people were needed to speak out against legislation that would harm the industry… you were there. You always were. A great big, dysfunctional, beautiful family.

I wish I were going to see that family this July in New York City. There are so many little things that add up to a rich experience there each time.

I’ll miss stocking up on my Diet Dr. Peppers at Duane Reade, serendipitously meeting people in the Marriott Marquis smoking area, having drinks in the Broadway Lounge and the Playwright Celtic Pub around the corner, hanging out with people for the first time in a while, the hotel decked out with Affiliate Summit signs and banners and check-in booths, walking through the Meet Market before it opens and getting butterflies, confusing which side to go to for an up or down escalator, heading to the Copacabana for Affiliate Ball, late-night street meat, looking out the window from my room to Times Square, seeing all of the people excitedly doing business together, catching a Yankees game, and then the goodbyes.

So, I guess this is my goodbye. Actually, no. Let’s make this my “until I see you again.”

This anonymous quote really resonates with me right now… “At some point in your childhood, you and your friends went outside to play together for the last time, and nobody knew it.”

I miss y’all.

Affiliate Summit – The Family We Chose

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We just celebrated the 50th Affiliate Summit event over 17 years and I am still trying to process all of this.

Affiliate Summit Friends

Back when we started all of this in 2003, I don’t think Missy and I could have imagined what it would become. We just wanted a place for the industry to get together to learn and network. Also, we thought most of the conferences out there were lame, so we wanted to create something that didn’t suck.

Missy and I were conference friends for a couple of years before Affiliate Summit, but still, we didn’t know each other that well, and we didn’t have any money or knowledge of running events.

But we believed in it and we were sure we could create something useful, fun, and different.

Along the way, we met more and more amazing people in the space. Over time I recognized that these people weren’t just colleagues, they were friends… and family.

Our family, that we discovered at Affiliate Summit, would often remark that attending was like going to a family reunion, but one where we got to pick the family.

I felt the same, but I never had my heart swell up with love as I did at Affiliate Summit West 2020 when so many people came together to recognize Missy and me. Two different events with so many awesome people and drinks and cake and awards and pictures and cards and videos and hugs. I was so overwhelmed that I was speechless.

Wayne Porter Award for Service to the Affiliate Industry

Affiliate Summit is such a family that it’s where my brother came and introduced me to his wife Victoria for the first time and they’ve been to lots of Easts and Wests.

Mike and Victoria notes

It was amazing and I’m still on a high from it.

AS picture collage

Deb Carney, Warren Corpus, Angel Djambazov, Liz Fogg, Bhavik Modi, and everyone else who made those days so special – I thank you from the bottom of my heart. It was amazing and perfect.

And so great to end it all with drinks at Toby Keith’s I Love This Bar & Grill – something that started small in the days we were doing Affiliate Summit at Bally’s (2006 maybe?) and grew to a grand goodbye party for all of us.

Poet Rod McKuen once wrote…

We come into the world alone. We go away the same. We’re meant to spend the interlude between in closeness or so we tell ourselves. But it’s a long way from the morning to the evening.

That reminds me of all of us – so many of us were living in places where other people didn’t get us. Then we’d get together and all speak the same language. We made sense to each other and we liked being with one another. We didn’t just share the latest tips and tricks. We shared our lives.

This was supposed to be a business thing, but yet I would always be so excited to see everybody and I had this sad feeling in my heart when it would end each time.

That closeness we all shared was just a couple of times a year, but when it happened it sure was awesome. Thanks to all y’all for all of these years, and cheers to the times ahead.

Know When It is Time to Leave

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I was really excited on the morning of September 11, 2001. It was a gorgeous, sunny day in New York City as I headed into my job at ClubMom.com.

My dog Mickey when I lived across the river from the World Trade Center

My CMO with an impressive MBA from an Ivy-League school forced me to pause the affiliate program for the summer, even though it was cash positive with every lead and doing great. But that’s a discussion for another day.

Anyhow, September 11, 2001, was the day I was tasked with resurrecting the affiliate program. It was on Be Free (a popular affiliate network at the time) and I had an email scheduled in BFAST (their technology that had to be installed locally!) to hit all the affiliates that afternoon announcing the return of the affiliate program.

As I was finishing up my everything bagel and strawberry Yoo-hoo I got an email from one of the IT guys. It was sent to the whole company and it was a breaking news alert from CNN about a plane hitting the World Trade Center. The idea of that was impossible in my mind and I thought he must have been trying to make some bad joke.

But no, it was real. Somebody wheeled out a TV on a cart to a conference room and turned it on. It was reminiscent of 15 years earlier when a TV cart was brought into my class in high school for coverage of the Space Shuttle Challenger explosion.

One big difference, though. The Space Shuttle was way far away from me when it exploded. The World Trade Center was a couple of miles away. I was in shock. We all were. I alternated between watching and chatting with friends and family on AIM. Then I saw a plane hit the South Tower on TV.

The bosses were telling us to stay calm and stay put. Then the South Tower collapsed before my eyes on TV. I needed to get out of there.

I chatted with some people and then gathered my things to try and make my way home. In addition to being totally freaked out, my now 17-year-old daughter Lexie was due to be born on September 27, 2001, and I wanted to live to see her birth.

That might sound overly dramatic now, but nobody knew what the hell was going on then, except that this was apparently terrorism. And our office was a couple of blocks from the Empire State Building. I figured that could be the next target and I didn’t want to be there to find out.

So, I headed over to my supervisor’s office to tell her I was heading out. She said, “No, you can’t leave.” It was at that moment that my fight or flight instinct kicked in. My first thought was to fight, and I was going to do that by saying, “Fuck you.” But I chose flight and just left.

As I headed down Fifth Avenue towards 34th Street, where I was going to hang a right towards Penn Station, I heard thundering noise across my whole body. People in the street were screaming and running.

I looked up and right there in front of me, the North Tower was collapsing. I froze. I felt like I couldn’t breathe. It was too much to handle. I watched the whole thing crumble and I was in shock. Shortly after, I snapped out of it and started running towards Penn Station to escape from New York by way of an NJ Transit train.

It was all a blur. Some people were walking There was screaming and crying in every direction, and I was running as fast as I could in jeans. Finally, I got to Penn Station and sprinted down to the tracks to jump on the next Jersey bound train. I got a seat and about 30 seconds later the doors closed, and the train began to move. The train erupted in cheers that lasted about ten seconds. Then it stopped.

We sat there for a while and they wouldn’t let us off. Finally, they announced that there may be explosives in the tunnel, and we should safely evacuate the train. I’d like to say I sat there and did the women and children first thing. But a few years earlier I saw those guys die in the Titanic movie. I broke out ahead of everybody and ran all the way to the Hudson River to get away from buildings and people and everything.

I tried frantically to make a phone call and say I was on the way home, but there was no getting a phone signal. I walked into a line of people about ten blocks long waiting to get on a Circle Line Cruise boat to cross over to New Jersey.

When I finally got on the boat there was an eerie calm. We started moving south towards lower Manhattan before cutting over and pulling into a dock in Weehawken, NJ. I didn’t know what to do and wandered off the boat until I saw an NJ Transit bus. I asked the driver where it was going, and he said they were taking everybody to Giants Stadium. I just wanted to get away, so I got on board.

After they brought us to Giants Stadium there wasn’t a plan for moving on from there. Bus after bus unloaded people and we all walked around confused and flustered and hot and thirsty. They were not allowing traffic in – only out. So, I got an idea – I took a piece of paper out of my bag and wrote the name of the town where I lived: MILLBURN.

I stood along the road hoping to hitchhike. And I was ecstatic that a car pulled over within ten minutes. It was a station wagon that already had like ten people in there and they let me jam in with them. The driver was some guy who worked for the Giants. We rode mostly in silence while hosts on the AM station WABC tried to make sense of things for themselves and us. There was all sorts of confusion and misinformation.

The highways were empty, so we made good time. I was the third or fourth to be dropped off and they let me out at my local train station where I’d parked that morning for the commute. There were literally no cars gone, yet. The lot was packed. I am pretty sure I was the first one to make it back. I wondered how many of my fellow commuters weren’t making it back that day or any day. I learned later that eight guys from my town were killed.

Over the course of the day, I was thinking a lot about how I was told I couldn’t leave. I had to leave, and I really didn’t like that feeling of being told I couldn’t. It weighed on me and I just couldn’t shake it. I spent the rest of that fall in a daze, except for the birth of my daughter, Lexie, on October 2, 2001.

My daughter Lexie born weeks after September 11

I was so wrecked by the whole thing that I was asking the obstetrician, during the birth of my daughter, about the risks of Anthrax exposure, as there was some monster mailing it to places in NYC after 9/11.

I started to get a grip on things in 2002 and figured out my first step in leaving the company. I started my own OPM company on the side to see if that could take off and replace my day job. The affiliate program management gigs started taking off, and then a random conversation with Missy Ward turned into us starting Affiliate Summit. We registered the .com on May 19, 2003.

That was the final thing I needed to leave my job for good. We held the first Affiliate Summit on November 3, 2003, in New York City. It was 783 days after 9/11. Shortly after I quit my job.

Know when it’s time for you to leave and don’t let anybody tell you that you can’t.