I made a comment recently that I thought the CJ interface was “terribly clumsy to find what I want.” Later that day, I got a note from Kerri Pollard, General Manager of Commission Junction, asking for details behind my knock.
I was immediately impressed that Kerri would take the time to get feedback on the nuts and bolts of CJ.
So I shared my opinions with Kerri, and soon after I got a call and email from Craig Battles, Principal Product Development Manager at CJ. He wanted to get any details from me about my frustrations with the system, so they could try to address them.
My main gripe was having to drill down to get details on commissions earned. I mentioned how I’d like to be able to see this data when I login, as it is the most important to me.
Now I know the data is just a few clicks away, but time is money, and I’m always trying to be more efficient with my time and money.
Anyhow, Craig was extremely helpful and provided a tip that never occurred to me and solved my problem.
Craig suggested that I create a desktop shortcut and browser favorite to the Performance Reports page on CJ. And if that page didn’t have all of the details I wanted, then I could create a Saved Report (“Saving a report actually saves the query, not the data, so you can create very complex customized queries that can be saved and run with one click.”) and save the actual report results page in my Favorites or a desktop shortcut.
Great stuff. So now I just click on the direct link in my browser to the reporting, rather than the conventional homepage for CJ. When I login, I get exactly what I want in the interface.
I love learning new things to make my affiliate life easier.
Kudos to CJ – thanks Kerri and Craig!